While Trinity Laban is excellent, and brilliant it has two sites that are nowhere near each other — please make a note of the address below, as Google maps is might accidentally send you to the Naval College site (we know, it’s annoying) — If you follow the address below you’ll find us!
Laban Building, Creekside, London, SE8 3DZ
There are different ticket options for UX London. You can either buy a three day pass (for use by one person only) or single day passes. Once our three day passes are sold out, and if you’d like attend the whole conference you can purchase single day passes for each day. We generally release single day passes in early March and they start about £395+VAT. Subscribe to our mailing list to hear about them first!
Workshop sign up
Each afternoon of UX London you’ll be taking part in one of our workshops. There’s no need to sign up for these in advance — they are on a first come first served basis. Be sure to arrive in plenty of time to your chosen workshop so you can snag a seat in the one you want. In the run up to the conference we’ll be sending out a survey so we can gauge the popular workshops and allocate the rooms accordingly, but remember, this is not a sign up, you’ll need to arrive in plenty of time on the day.
We like to offer attendees the chance to pay by invoice but kindly ask that you follow the criteria below — if you’re not paying the invoice please be sure to pass this information to the person who will;
- Invoices are due 14 days after booking — please pay within this timeframe
- When paying the invoice please ensure to add your booking number as a reference
- If you’re making an international payment you must ensure you pay for all fees relating to this invoice. If these aren’t paid we will be issuing a further invoice to cover these costs
Please contact Tessa Watson, firstname.lastname@example.org if you have any queries
Is VAT chargeable on my ticket?
We often get asked this question because our lovely attendees come from far and wide. Below is the (slighty boring but very important) explanation.
Yes, VAT is applicable on all tickets — this is because the place of supply is where the “event” is actually taking place and means VAT must be charged at the applicable rate where the event occurs.
But what about taxable customers who are used to receiving services on the reverse charge basis?
Because the amending directive has deemed the place of supply to be the place where the event is physically being carried out, the reverse charge basis does not apply and both taxable customers as well as consumers will be charged VAT at the rate applicable in the country in which the event takes place.
How do EU taxable customers recover their VAT?
Taxable entities within the EU should claim any VAT refund entitlement through the portal of their home state tax collection agency, for example Irish Taxable entities should recover French VAT incurred through the portal of the Revenue Commissioners in the Republic of Ireland- please note however that there is often a de minimis claim level before refunds can be claimed.
And non EU entities?
The ability to recover VAT incurred by a non EU entity will depend entirely upon any reciprocity agreement that may be in force between the country in which the VAT was incurred and the Country where the non EU client is based. Additional advices will need to be taken if this scenario applies.
Letters of invitation
We do not supply invitation letters for attendees. We suggest that you ensure you have the correct visas for travel before purchasing a ticket.