Adam's work focuses on helping teams and organisations build their own human-centered design and innovation capabilities. As Mad*Pow's VP of Design Transformation, Adam and his team turn the design process inward to help organisations assess, strengthen and scale their design skills and practices. Taking an approach built on HCD, anthropology, and organisational behaviour, they work to create positive change by addressing the relationships that people have with one another to foster more collaborative, creative and customer-centric organisations.
He has coached and trained teams across the world and from industry leading organisations such as Google, Disney, Fidelity, and Aetna. In 2015 he and co-author Aaron Irizarry released Discussing Design: Improving Communication & Collaboration Through Critique with O’Reilly Publishing. His thoughts on collaboration and design can be found at adamconnor.com and discussingdesign.com